I have had problems now and then with the two cameras I have of this model. First they worked fine for over a year (except that they did NOT accept any extra memory cards), then after a firmware update “to correct problems with the battery” some time ago, they worked fine until batterylevel came down to under 80%. Then they hanged and would not take resets or anything else. Just not contactable through the app anymore.
Only way I found around it was to let them be until the battery was drained to 0%, then they turned off by them selves and could be reinstalled after charging again.
Now I decided to make a report to Nedis-support, they imm. recognized it as a battery problem and helped me to make a reclamation to my swedish vendor.
I am just curios on how a battery could go from excellent new condition to worn out in about 4 charges from 30 to 100%?? And why they both showed this problem soon after the firmware update?
All said, I was happy about how Nedis-support helped me to reclaim. Thank You!
If I get new ones (new model) or a repayment is not clear yet, that seems to be up to my vendor. We will see.
Any body else that has the same problem with this camera?